:root{color-scheme:light;--navy:#142b42;--ink:#192f43;--muted:#586b7b;--accent:#007b71;--accent-dark:#005f58;--canvas:#f1f5f8;--line:#dbe3ea;--white:#fff;--soft:#e7f5f1;--danger:#a82836;font-family:Inter,"Segoe UI",Arial,sans-serif;font-size:16px}
*{box-sizing:border-box}body{margin:0;background:var(--canvas);color:var(--ink);line-height:1.55}button,input,textarea{font:inherit}input,textarea{min-width:0}button{cursor:pointer}a{color:var(--accent)}.site-header{background:var(--white);color:var(--ink);border-bottom:4px solid var(--accent)}.header-inner{max-width:1176px;margin:auto;padding:14px 36px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{display:flex;align-items:center;min-width:0}.brand-logo{display:block;width:240px;max-width:100%;height:auto}.optional-label{font-weight:400;color:var(--muted)}.header-label{font-size:.75rem;letter-spacing:.13em;color:var(--muted);font-weight:600}main{max-width:1176px;padding:45px 36px 0;margin:0 auto}.eyebrow{display:block;font-size:.75rem;letter-spacing:.11em;font-weight:700;color:var(--accent)}h1,h2,p{margin-top:0}h1{font-size:2.1rem;line-height:1.2;letter-spacing:-.035em;margin:10px 0 12px;font-weight:650}h2{font-size:1.35rem;line-height:1.4;letter-spacing:-.015em;margin-bottom:20px}.page-heading>p{color:var(--muted);margin-bottom:30px}.workspace{display:grid;grid-template-columns:minmax(260px,.8fr) minmax(0,1.5fr);gap:26px;align-items:start}.card{background:var(--white);border:1px solid var(--line);border-radius:14px;box-shadow:0 4px 16px #142b4205}.ticket-card{padding:26px;position:sticky;top:24px;border-top:4px solid var(--navy)}.summary-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:23px}.summary-top .eyebrow{color:var(--muted)}.status-pill{font-size:.875rem;font-weight:650;border-radius:20px;padding:3px 12px;color:#835510;background:#fff3d6}.status-closed{color:var(--accent-dark);background:var(--soft)}.ticket-card h2{font-size:1.2rem;overflow-wrap:anywhere;margin-bottom:25px}dl{margin:0}dl>div{border-top:1px solid var(--line);padding:13px 0}dt{color:var(--muted);font-size:.875rem}dd{margin:4px 0 0;font-weight:550;overflow-wrap:anywhere}.summary-foot{border-top:1px solid var(--line);margin-top:7px;padding-top:20px;color:var(--muted);font-size:.875rem}.form-card{padding:30px 32px}.form-card>h2{margin-bottom:22px}.status-choices{padding:0;margin:0 0 25px;border:0;min-width:0}legend{width:100%;display:flex;align-items:center;justify-content:space-between;font-size:.875rem;font-weight:650;margin-bottom:10px}.required{font-size:.75rem;font-weight:400;color:var(--muted)}.status-choice{display:flex;align-items:flex-start;gap:12px;border:1px solid var(--line);border-radius:9px;padding:13px 15px;margin-bottom:9px;cursor:pointer;transition:border-color .15s,background .15s}.status-choice:hover{border-color:#4b9d95}.status-choice:has(input:checked){background:var(--soft);border-color:var(--accent)}input[type=radio],input[type=checkbox]{accent-color:var(--accent);width:19px;height:19px;flex-shrink:0;margin:3px 0 0}.status-choice strong{font-size:1rem;font-weight:600}.choice-description{display:block;color:var(--muted);font-size:.875rem;margin-top:2px;line-height:1.45}.field>label{display:block;font-size:.875rem;font-weight:650;margin-bottom:7px}.field>input,.field>textarea{display:block;width:100%;padding:10px 12px;background:var(--white);border:1px solid #bbc9d4;border-radius:7px;color:var(--ink);min-height:45px}.field>textarea{resize:vertical;line-height:1.55}.field>textarea::placeholder{color:#6e7f8b}input:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:3px solid #3a8edd;outline-offset:3px}.notes-field{margin-top:21px}.field-hint{color:var(--muted);font-size:.875rem;margin-bottom:10px}.confirmation{display:flex;gap:12px;align-items:flex-start;margin:23px 0;font-size:.875rem;cursor:pointer}.submit-area{border-top:1px solid var(--line);padding-top:23px}.submit-area button{width:100%;background:var(--accent);border:1px solid var(--accent);border-radius:8px;padding:12px 18px;color:#fff;font-weight:650;display:flex;align-items:center;justify-content:space-between;gap:15px;min-height:48px}.submit-area button:hover{background:var(--accent-dark)}.submit-area button span{font-size:1.3rem;line-height:1}.submit-area p{font-size:.875rem;color:var(--muted);text-align:center;margin:13px 0 0}.error-panel{color:var(--danger);background:#fff0f1;border:1px solid #eac1c6;border-radius:8px;padding:12px 15px;margin:0 0 21px}.standalone{max-width:620px;padding:40px;margin:45px auto}.standalone h1{margin-bottom:20px}.standalone p:last-child{margin-bottom:0}.info-panel{background:var(--canvas);border-left:3px solid var(--accent);padding:16px 20px;margin-top:27px}.muted{color:var(--muted)}.success-mark{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:var(--soft);color:var(--accent);font-size:1.7rem;margin-bottom:22px}.success-mark~.eyebrow{margin-bottom:8px}.receipt{background:var(--canvas);padding:18px 20px;border-radius:8px;margin:24px 0}.receipt span{display:block;font-size:.875rem;color:var(--muted);margin-bottom:5px}.receipt strong{font-size:1.1rem}footer{font-size:.875rem;color:var(--muted);padding:32px 0;text-align:center}footer span{padding:0 10px}
@media(max-width:800px){.header-inner{padding:18px 22px}.header-label{display:none}main{padding:30px 20px 0}h1{font-size:1.8rem}.workspace{grid-template-columns:1fr;gap:20px}.ticket-card{position:static;padding:22px}.ticket-card h2{margin-bottom:18px}.ticket-card dl{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.form-card{padding:26px}.standalone{margin:25px auto;padding:28px}.summary-foot{margin-top:10px}}
@media(max-width:440px){.form-card{padding:22px 18px}.ticket-card dl{grid-template-columns:1fr}.brand-logo{width:210px}.confirmation{font-size:1rem}main{padding-left:14px;padding-right:14px}.status-choice{padding:12px}.standalone{padding:24px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}